Easy shopping, simple returns – that’s our promise. At ZNRZR, we’re committed to making your shopping experience as seamless and worry-free as possible. We understand that there may be times when a purchase may not meet your expectations or your needs might change. When that happens, we make completing a return simple and convenient. Items including a proof of purchase can be returned for a refund within 30 days of delivery as long as they are in original (and/or unused) condition.
- parts proof of purchase included with the return
- part has not been installed
- part has to be in good sellable condition
- part has not been damaged, altered, modified or changed in any way from its original form
- part has to be in its original appearance from when it was received
Unintended Item(s) in My Return
If you send items not including the proof of purchase (and/or wrong items) to ZNRZR, please contact Customer Service as soon as possible. Note that we may not be able to locate mistakenly sent items and are unable to provide compensation in these cases. ZNRZR does not store items sent in error and will handle (and/or dispose) such items at our discretion.
Refund Timelines
| Refund Timeline | Refund Method |
|---|---|
| 3-5 business days | Credit Card |
| Up to 10 business days | Debit card |
| Up to 30 days | Prepaid credit card (depending on the issuer of the card) |
| No refund issued | Promotional purchases |
Send returns with the proof of purchase to 717 South State College Blvd. Unit #, Fullerton, CA 92831
We are a mid-sized operation in the heart of Fullerton California manned by business entrepreneurs, engineers, CNC master machinists and lead software developers making parts for the RC industry and beyond.